Shipping policy

Processing Time

• Personalized embroidered items: 5-7 business days
• Non-personalized items: 1-3 business days

Shipping Time

Estimated delivery times:

• Standard Shipping (U.S.): 3-5 business days
• Expedited shipping options may be available at checkout
  
  

Please note:

Shipping times are estimates and may vary due to carrier delays.
Shipping costs are calculated at checkout and are non-refundable.

Seasonal & Holiday Timing

Both processing and shipping times may be extended during busy seasons such as Mother’s Day, Father’s Day, and the Holiday Season.

Need Your Order by a Specific Date?

If you need your order by a certain date, please email us before placing your order to discuss your timeline. We'll let you know if we're able to accommodate your request.

Email: support@serenitystitchco.com